Ok. I wasn’t going to blog this whole issue, but am so fed up… and now am curious if anyone else has had huge problems with the international subscription offer with Interweave Knits?
I bought a subscription June 6…you may wonder at the fact that I know the exact date, but read on…hoping to get the magazine at the start of the summer and knit Ginevra Martin’s beautiful Midsummer Aran.
It is now exactly two months later and a good 10+ emails to try and find out what has happened to my first issue!! Grrrr.
Needless to say I have cancelled the subscription but am now having to start a new email mega-thread to try and get all my money refunded as they are trying to get away with only refunding $16.00 US. I paid $32.00 and haven’t received a thing.
To make it worse, the customer service team isn’t bothering to read through the full thread of emails to see what has actually gone on and are ineffectually responding only to the last one.
Has anyone else had troubles with the international subscriptions, or is it just me?
**update – I have just been told by a lovely someone that they know many people who have had troubles with the international subscription process! So if you are thinking of going that route and you are NOT in the US, don’t bother. Buy it at your LYS and save yourself a world of pain.